Streamline Your
Field Service Efficiency

Call Tracking
and VoIP Integration

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Streamline your field service efficiency
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WHY UTILIKO?

Utiliko is the software solution built for The field service industry who want to succeed.

With Utiliko, you can optimize your operations, stay on top of customer requests, and deliver your best work every time.

Utiliko - Call or Text option
Calls and Text Messaging

Indicate your phone number as both a calling and texting option with ease. Utilize our “text or call” feature to provide your customers with the flexibility to contact you in the way that best suits their needs.

Utiliko - Fast Phones
Mobile App and Desk Phones

Make and receive calls on the go, int the office or anywhere else.

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Effortlessly Track Leads

Powerful tracking feature to determine which campaigns are driving leads and revenue. Optimizes your marketing strategy and make data-driven decisions with ease.

Test Connect
Tech Connect

Direct customer calls to technicians while keeping their phone numbers private

Smart Scheduling
Smart Scheduling

Utilize a ‘Smart Scheduling’ feature to customize your business hours and create call routing that best fits your needs.

Auto Call Routing
Auto Call Routing

Manage high volumes of calls and prevent them from rolling over to voicemail

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Utiliko's call tracking software
Stay on Top of Customer Interactions with

Utiliko’s Call Tracking Software

Utilize Utiliko’s advanced call tracking software to instantly view all call activities and receive screen popups with customers’ work history and account details. Streamline your customer service and improve your business’s efficiency.

Customer referral sources
Effortlessly Track

Customer Referral Sources

Utilize Utiliko’s local and toll-free phone numbers to track customer referral sources without having to ask them directly. Instantly link them to referral sources in Service Fusion and track leads and conversions to improve your business’s marketing strategy.
Utiliko text or call phone no
Improve Customer Communication with

Utiliko’s ‘Text or Call’ Phone No.

With Utiliko’s ‘text or call’ phone numbers, you can offer customers the flexibility to choose how they want to communicate with you, improving customer satisfaction and overall communication.
No matter where you are
Stay informed about customer call activity at all times,

no matter where you are.

UtilikoCall.AI’s cloud-based call tracking software allows you to access call activity data and insights from any device with internet access. Stay on top of your business and never miss a call.
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Elevate your customer experience

and lower overhead costs with Tech Connect
Call reason and outcome tracking

Call Reason and Outcome Tracking

Improve your marketing strategy and streamline operations by tracking call reasons and outcomes directly in your phone system, maximizing lead generation and enhancing customer experience.
Easily monitor call and agent metrics

Easily monitor call and agent metrics with our user-friendly dashboard

By having access to your agents’ daily performance data, you can make informed decisions regarding scheduling, training, and marketing strategies.
Utiliko - Ring Groups

Ring Groups

Create custom user groups or departments to manage and prioritize calls and incoming text messages.
Easily monitor call and agent metrics

Record Calls

Easily record calls and access them for playback directly within UtilikoCall.ai, providing you with a valuable tool for training and quality assurance purposes.

Frequently Asked Questions

Can’t Find the answer you are looking for? Call us at 469-639-0123
Can I transfer my current phone number to UtilikoCall.ai?
Yes, definitely. Many phone companies offer number porting services to other providers, which usually takes 1-4 weeks to complete. In the meantime, you can easily forward your calls to a designated number within UtilikoCall.ai and start receiving calls right away, without any interruption in service.
To access the full range of features offered by UtilikoCall.ai, you will need an active Service Fusion subscription. This includes features such as tracking sales leads that convert to estimates or jobs, as well as routing customer calls directly to service technicians.
You can use this service with just one user, and easily adjust the number of users as your needs change. We will only charge you for the active users during each billing cycle.
This plan provides a maximum of 2,000 talk time minutes per user, which can be shared among all active users.
Yes, the UtilikoCall.ai service is billed as an add-on to your Utiliko subscription on a monthly basis.
Our customer support team provides both initial and ongoing training and support. Additionally, online resources are available at Utiliko Help for further assistance.
Yes, absolutely. You can cancel your service at any time by submitting your request to Utiliko Support at: support@utiliko.io
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Now, it’s your turn to let us know.

Take Utiliko for a 14-Days test drive for FREE!

UTILIKO is an ESSENTIAL UTILITY for every business.
SIMPLE. POWERFUL. SOLUTION.

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About Us

Utiliko is a simplified business management platform that combines essential business services on a single platform. Aside from CRM, Project Management, Accounting and HR, we offer e-signature for estimate and contract execution, billable time tracking, email integration and more.

Our Company

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